Responsible gambling

Introduction

At Monster Casino, we are committed to promoting safe and responsible gambling practices among our players. We believe that gaming should be enjoyed as a form of entertainment, and not as a source of income. Our brand is fully licensed by the UK Gambling Commission, Malta Gaming Authority, and Gibraltar Gambling Commission, ensuring that we meet the highest standards of fairness, security, and player protection.

We take pride in being part of a community that promotes responsible gambling and supports those who may be struggling with problem gaming behaviors. We strive to provide our players with a safe and enjoyable experience, while also providing them with the tools and resources they need to maintain control over their gaming activities.

What Is Responsible Gambling?

Responsible gambling is about treating gaming as entertainment, not as a way to make money. It's about being aware of your limits and making informed decisions about how you gamble. At Monster Casino, we define responsible gambling as follows:

• Set a budget and stick to it
• Don't chase losses or try to win back money lost
• Take regular breaks from gaming
• Be mindful of your emotions while gaming

Warning signs of problem gambling:

• Feeling anxious or guilty about your gaming habits
• Needing to gamble with increasing amounts of money to feel the same level of excitement
• Using credit cards or loans to fund your gaming activities
• Hiding your gaming habits from friends and family
• Experiencing problems in other areas of life due to gaming

Tools to Stay in Control

At Monster Casino, we provide our players with a range of tools to help them stay in control:

• Deposit Limits: Set limits on the amount you can deposit into your account • Wagering Limits: Set limits on the amount you can bet on individual games or overall • Session Time Limits: Set time limits for gaming sessions • Reality Checks: Receive regular reminders about your gaming habits and balance • Loss Limits: Set limits on the amount of money you can lose in a session • Self-Exclusion Options: Exclude yourself from gaming for a specified period or permanently

How to Request Limits or Exclusion

If you need to set limits or exclude yourself from gaming, you can do so through your account settings or by contacting our support team. Simply follow these steps:

1. Log in to your account and navigate to the "Responsible Gaming" section
2. Select the tool you want to use (e.g., deposit limit)
3. Enter the amount you want to set as a limit
4. Confirm your request

Alternatively, contact our support team via live chat or email, and we will help you with your request.

Support for Problem Gambling

If you're struggling with problem gambling, don't be afraid to seek help. We encourage all players who feel that gaming is no longer enjoyable to reach out to one of the following organizations:

• GamCare • Gamblers Anonymous • National Gambling Helpline (UK) • National Council on Problem Gaming (USA)

Problem gambling behaviors:

• Feeling overwhelmed by your gaming habits
• Lying to friends and family about your gaming activities
• Using money from other areas of life to fund gaming
• Hiding your gaming habits from others
• Feeling anxious or guilty about your gaming

We also recommend the following resources:

• The Responsible Gambling Trust (UK) • The National Center for Responsible Gaming (USA) • The International Centre for Youth Gambling Research and Education (Canada)

Protecting Minors

Underage gambling is strictly prohibited at Monster Casino. We take measures to protect minors, including age verification checks and parental control software. Parents are encouraged to use parental control software to monitor their child's gaming activities.

Resources and Useful Links

In addition to the organizations listed above, we recommend the following resources:

• The UK Gambling Commission's Responsible Gaming page • The GamCare Problem Gambling Advice Service • The National Council on Problem Gaming's Self-Assessment Quiz

These resources provide valuable information and tools to help players maintain a healthy relationship with gaming.

Contact Us

If you need help with responsible gambling or have any questions, please don't hesitate to contact our support team via live chat. We're here to help and want to ensure that your gaming experience is safe and enjoyable.