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Monster Casino is committed to promoting safe and responsible gambling practices among its players. We believe that gaming should be enjoyed responsibly, and our brand supports this principle by providing a platform where players can gamble with confidence. As a fully licensed online casino and sportsbook, we adhere to the highest standards of regulatory compliance, ensuring that all our operations are transparent and fair.
What Is Responsible Gambling? Responsible gambling means treating gaming as entertainment, not a source of income. It's about being aware of your spending habits and avoiding behaviors that can lead to problem gambling. Some common warning signs include: • Increasing bet sizes to chase losses • Gambling beyond affordable means • Neglecting personal or professional responsibilities • Feeling anxious or distressed about gambling
Tools to Stay in Control We offer a range of tools to help you stay in control of your gaming habits. These include: • Deposit Limits: set limits on how much you can deposit into your account • Wagering Limits: limit the amount you can bet per spin or round • Session Time Limits: set time limits for your gaming sessions • Reality Checks: receive regular reminders about your gaming activity and spending • Loss Limits: set limits on losses to prevent chasing losses • Self-Exclusion Options: temporarily or permanently exclude yourself from our platform
How to Request Limits or Exclusion If you need help controlling your gaming habits, we're here to support you. To request limits or exclusion, simply log in to your account and navigate to the "Account Settings" section. You can also contact our customer support team via live chat, email, or phone. We'll do our best to apply your requested limits or exclusions as quickly as possible.
Support for Problem Gambling If you or someone you know is struggling with problem gambling, we encourage you to seek help. Some common behaviors of problem gamblers include: • Chasing losses • Borrowing money to gamble • Lying about gaming habits • Neglecting other areas of life
If you're experiencing any of these issues, please reach out to one of the following organizations for support: • GamCare: 0808 8020 133 (UK) • BeGambleAware: 0808 8020 133 (UK) • Gambling Therapy: 0808 8010 008 (UK)
Protecting Minors We take underage gambling very seriously. Monster Casino strictly prohibits minors from participating in gaming activities on our platform. To ensure age verification, we use robust methods to verify the age of all players. We also recommend that parents use parental control software to monitor their child's online activity.
Resources and Useful Links If you need further support or guidance on responsible gambling, here are some additional resources available: • GamCare: www.gamcare.org.uk • BeGambleAware: www.begambleaware.org • Gambling Therapy: www.gamblingtherapy.org • National Online Safety (NOS): www.nationonlinesafety.com